Privacy policy

Moneyline is committed to protecting and respecting your privacy. Your complete confidence in the way we collect, use and store your personal information is important to us. This policy applies to all visitors and together with our Terms & Conditions, Cookie Policy and any other documents referred to in it set out the basis on which any personal data we collect from you will be processed by us.

Moneyline (IPS) Ltd, Registration number 29282R, is the data controller who own and manage all the data on this website.   We are registered with the Information Commissioner’s Office(ICO) registration number Z5949140.   Our Data Protection Officer can be contacted by sending an email to or phoning 0345 643 1553 or writing to:


Moneyline (IPS) Ltd.

Globe Centre

St James Square



Once you have provided us with information and personal data through the website, you may then be contacted by telephone, email, or SMS using the information you have provided.

Please read this privacy policy carefully. If you use our Website, you will be regarded as having read and accepted this privacy policy. If you don’t wish to be bound by the terms of this privacy policy, you should not use our Website.


Information we collect from you

We will only collect information including personal data from you which is necessary for providing our services to you and to assess your requirements and suitability for products featured on our website.  Your data may be collected and processed in a number of ways.  By submitting your personal information to us using this website you are confirming that the information you are giving is correct and relates to you.

The information we collect will include your name, address, telephone/mobile number, email address date of birth, income details, bank account information, debit card details.  We may also collect information from you by way of surveys or feedback to us, you have the right not to respond to surveys or feedback requests.  We may also collect information by you using cookies, please see our Cookies Policy.  We retain correspondence exchanges between us including letters, e-mails, SMS messages.

We may ask for information from you when you report problems with our site.


How we use your information

We will use your information to process your application and remain in contact with you by telephone, SMS or email.

Your information may also be used to assess lending risks and make lending decisions, to search Credit Reference Agencies, Fraud Prevention Agencies, Tracing Agencies, to keep in contact with you and carry out contractual obligations between you and us, for the purposes of debt collection which may include providing your data to third-party debt collectors, for statistical analysis, to record visitor information and activity when you visit our website, to evaluate the effectiveness or our marketing, market research, to improve our services and to carry out regulatory checks.

We will also use your information to tell you about our products, services, activities and/or events, to respond to enquiries or complaints and to ensure the accuracy of our records.

We will only use your details for marketing where we have your express permission.  We will explain to you and obtain your consent at the time of your application regarding the use of your details for receiving information about our products and services.  Our marketing materials will always give you, Free of charge, the opportunity to object to receiving further marketing materials from us.  You can also exercise your right to object to receiving further marketing by emailing,  phoning us on 01254290018 or writing to us at Moneyline (IPS) Ltd, Document House, Blakewater Road, Blackburn, BB1 5QR.


Disclosing your information to third parties

We may share your information including sensitive personal data with other companies in connection with providing our services to you where we have your permission or is required by law.  Such third parties are Credit Reference Agencies to carry out searches, verify your identity or to record defaults.   Where your personal details are required for research purposes by a third party we will obtain your express permission before disclosing your details.

Should your information be stored or transferred to parties outside of the EEA it will be afforded the same level of protection set out in this policy.


How we store your information

We will not keep any personal data longer than required for our services, other legitimate business need or for legal and regulatory purposes.  We will do all we can to protect your personal and financial data.


Your rights

You have the right at any time to access the information we hold about you, free of charge.  You also have the right object to us processing your data or request for data to be erased or corrected.  To exercise any of these right please email your request to

If you are unhappy about how your personal data has been used please refer to our complaints policy on our website.  You may also complain to the Information Commissioner’s office, the regulators for processing of data.



Our Website may, from time to time, contain links other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Complying with data protection and privacy laws is one of our greatest priorities and we do all we can to protect your personal data,  transmission of information via the internet is not completely secure and we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk.



Please refer to the Cookie Policy.


Changes to our privacy policy

We may make changes to this Policy any time. Any changes we may make will be posted on this page.

Any questions or comments about this Policy can be sent to:

The Data Protection Officer

Moneyline (IPS) Ltd

Globe Centre

St James Square



Or email to

This Privacy Policy was last updated April 2018