Corona Virus Update

Customer information and updates

Latest update

We are continuously monitoring the Coronavirus outbreak, our policies reflect UK Government advice and guidance.

We would like to reassure you that the safety, health, and wellbeing of our customers and staff is our priority and we thank you for your continued support.


If you’ve been affected due to coronavirus (for example due to illness or you need to self-isolate) and you’re worried about how this may impact you financially, we’re here to help. Call us on 0345 643 1553


Are you still doing phone appointments?

Yes! apply in the usual way and we will get back to you. Due to reduced staff levels, this may take slightly longer than usual.


Are you taking new applications?

At the moment we can only take applications from customers who have had a loan with us in the past.


Are you closing your branches?

For the health of our staff and customers, we have taken the tough decision to close our branches for now. We will continue to monitor the situation. All changes will be posted on our Facebook page.


I have a branch appointment booked but don’t feel well

If you are feeling unwell please contact us by phone on 0345 643 1553 and we can try and arrange a telephone appointment for you.



















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